Category: Customer Service

Unhappy Customer Lunch-n-Learn

  [caption id="attachment_2927" align="alignright" width="300"] photo credit: "you're being mean to haiti!" via photopin (license)[/caption] We love our customers, but sometimes they can drive us crazy. Why not learn more…
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Bad Customer Service Generates Positive Praise

[caption id="attachment_2871" align="alignright" width="500"] photo credit: Corner House via photopin (license)[/caption] You need to experience bad customer service before you can appreciate good customer service. "You're the best waitress we've…
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