"If a picture paints thousand words than your facial expression should be at least a couple hundred", by Dale Obrochta Are you like me and enjoy watching…
Can your fingers really be bullet points that enhance your message? In this video, I'm going to give you an examples and ideas on how to incorporate the human bullet…
If you are starting a new project and wanted to tell the world, you may find yourself like me tweeting, posting, go live, email blasting and now blogging about your…
We love our customers, but sometimes they can drive us crazy. Why not learn more about customer service form the man who's deflating job is to tell a mother…
You need to experience bad customer service before you can appreciate good customer service. "You're the best waitress we've had all week," I say as I hand the waitress the…
During the holidays many people think Santa is running the show. Yet for those in the trenches, it's the worker elf that does it all, don't you know. I'm…
Are You Getting Respect? – It Starts with Listening
If you walked by my house today you may have heard my son's name being yelled. He was in full hyper-mode; the cold winter is not allowing him go outside…
The smile is a very powerful weapon, it can bring people out of depression, add personality to your voice and influence other behaviors. Everyone has the ability to smile. Studies…
